Privacy Policy (UK GDPR)

Surrey Bike Repair Co.
Last updated: 1/5/2026

1. Who We Are

Surrey Bike Repair Co. is a sole trader business responsible for your personal data.

2. Data We Collect

We may collect:

• Name

• Phone number

• Email address

• Address (for mobile service or collection/delivery)

• Bicycle and service details

• Payment details (processed securely via third parties — we do not store full payment information)

3. How We Use Your Data

We use your data to:

• Book and carry out repairs

• Communicate about your service

• Arrange collection/delivery

• Process payments

• Maintain service records

4. Legal Basis

We process your data under:

• Contract – to provide services you request

• Legitimate interests – to operate and improve the business

• Consent – for optional marketing communications (if used)

5. Data Sharing

We do not sell your data.

We may share it with:

• Payment providers

• Website hosting or booking system providers

• Legal authorities if required

6. Data Retention

We retain personal data only as long as necessary for:

• Service history

• Tax and legal obligations

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Restrict or object to processing

• Data portability

To exercise your rights, contact: [Email Address]

8. Cookies

Our website may use cookies for basic functionality and analytics. You can manage cookies via your browser.

9. Data Security

We take reasonable technical and organisational measures to protect your data.

10. Complaints

If you have concerns, contact us first. You can also contact the
Information Commissioner's Office.

11. Contact

Surrey Bike Repair Co.
info@surreybikerepair.co.uk